Windows profile backup and restore
S.A.K. Utility includes guided backup and restore wizards for moving Windows user profiles during PC migration, refresh, or recovery jobs. Technicians can select profiles, choose data categories, apply smart filters, handle NTFS permissions, use AES-256 encryption, capture screenshot settings, and back up BitLocker recovery keys.
- Useful for new PC setup, damaged profile recovery, and user data migration.
- Supports structured backup and restore instead of manual copy-only workflows.
- Designed for standard-user operation with elevation only when a task needs it.
Diagnostics, benchmarking, and technician reports
The diagnostics workspace helps technicians inspect storage health, gather system details, run CPU, disk, and memory tests, stress-test hardware, monitor thermals, and export reports. It is intended for real repair triage where the next step depends on evidence, not guesswork.
- SMART disk health checks, thermal monitoring, and system maintenance tools.
- CPU, disk, and memory benchmarks with stress testing.
- HTML, JSON, and CSV report export for handoff or records.
Application migration, deployment, uninstall, and vulnerability checks
Application Management helps scan installed software from HKLM, HKCU, and WOW6432Node uninstall registry keys, match apps to Chocolatey packages, bulk-install common tools on a new PC, prepare offline deployment bundles, fetch direct installer downloads, and remove unwanted applications with leftover scanning. The vulnerability scanner reviews installed software against sources such as CISA KEV, NVD, GitHub Advisories, and OSV.
- Good for new PC deployment, shop benches, office refreshes, air-gapped systems, and bandwidth-limited jobs.
- Supports online package matching, curated package catalogs, offline Chocolatey bundles, and direct EXE or MSI installer downloads.
- Connects app installation, advanced uninstall, leftover review, restore-point options, and vulnerability review in one app management area.
- Exports vulnerability findings with critical status, exploitation status, installed version, patch recommendation, published date, confidence, references, CSV, and JSON data.
Advanced uninstall and cleanup protection
The Advanced Uninstall workspace enumerates Win32 apps, UWP apps, Microsoft Store apps, provisioned apps, bloatware candidates, and orphaned entries. It supports standard uninstall, forced uninstall, batch queues, registry snapshots, and leftover cleanup with risk levels.
- Leftover scans can inspect files, folders, registry keys and values, services, scheduled tasks, firewall rules, startup entries, and shell extensions.
- Deletion controls include select all, select safe only, manual selection, Recycle Bin support for files, reboot scheduling for locked files, and restore-point options.
- Context actions include uninstall, forced uninstall, add to queue, open install location, copy program name, copy uninstall command, show properties, and remove registry entry.
USB image flashing and boot media
The Image Flasher workspace supports ISO and IMG flashing, Windows install media creation from Microsoft UUP payloads through bundled UUP-to-ISO tooling, Linux ISO downloads from a built-in catalog, and UEFI-ready deployment media. It gives technicians one place for repair USBs, installer media, and field imaging tasks.
- Supports ISO, IMG, WIC, ZIP, GZ, BZ2, XZ, DMG, and DSK workflows.
- Includes Windows ISO creation through the UUP builder with edition, language, x64, and ARM64 options.
- Includes Linux and recovery media choices such as Ubuntu, Fedora, Debian, Arch, Linux Mint, Kali, SystemRescue, Clonezilla, GParted Live, ShredOS, and Ventoy.
- Includes system-drive protection, critical file verification, and multi-select support for parallel flashing.
File cleanup, duplicate finding, and advanced search
File Management handles messy folders, duplicate data, and deep searches. Technicians can organize files by extension, find duplicates with parallel hashing, and search content using regex, EXIF, metadata, archive, binary, and hex modes.
- File Organizer supports configurable categories, preview mode, collision handling, confirmation dialogs, category validation, and reset to defaults.
- Duplicate Finder uses content hashing, minimum-size filtering, multi-directory recursive scanning, duplicate directory prevention, and configurable thread counts.
- Advanced Search includes regex pattern libraries, binary and hex search, image metadata search, PDF and Office metadata search, ZIP and EPUB archive search, grouped results, preview highlighting, and search history.
Network diagnostics, adapters, WiFi, and routes
Network Management brings common network triage tools into a single technician panel. It covers ping, traceroute, MTR, DNS, port scans, iPerf3 bandwidth checks, HTTP speed tests, adapter inspection, WiFi analysis, WiFi QR code management, firewall review, active connections, shares, routes, and network reset support.
- Good for no-internet calls, DNS failures, adapter issues, and WiFi profile work.
- Includes adapter backup and restore helpers for IP, DNS, gateway, DHCP, static configuration, MAC, driver, link speed, traffic stats, and cross-machine JSON restore.
- WiFi Manager stores network details, scans known Windows profiles, generates QR codes, exports QR batches, creates Windows scripts, writes WLAN profile XML, and generates macOS mobileconfig profiles.
- Collects network evidence into HTML and JSON reports with technician name, ticket number, and notes metadata.
PST, OST, and MBOX email archive tools
Email Tools let technicians browse PST, OST, and MBOX archives without Outlook. The workspace supports mailbox search, message preview, attachment browsing, contacts, calendar views, EML/CSV/VCF/ICS export, OST/PST conversion, and IMAP upload workflows.
- Useful for migrations, archive recovery, eDiscovery-style review, and customer exports.
- Lets technicians inspect folders, messages, HTML or plain-text content, headers, MAPI properties, contacts, calendar items, tasks, sticky notes, and attachments without installing Outlook.
- Supports full-text search across subjects, bodies, senders, recipients, attachment names, item type, date range, attachment state, and folder scope.
- Exports EML, CSV, VCF, ICS, TXT, and attachments for handoff and conversion work.
OST/PST converter
The OST Converter is a multi-threaded bulk OST/PST conversion engine integrated into Email Tools. It supports recovery-focused conversion, metadata preservation, large archive handling, and cloud upload workflows.
- Output formats include PST, EML, MSG, MBOX, DBX, HTML, PDF, and IMAP upload.
- Supports 1-8 worker threads, deleted item recovery, PST splitting for large archives, date, folder, sender, and subject filtering, and corruption handling.
- IMAP upload supports Office 365, Gmail, Yahoo, and authentication modes including PLAIN, LOGIN, and XOAUTH2.
AI-assisted technician workflows
The AI Assistant provides a Codex-style workspace for technician chat, evidence collection, controlled local actions, context attachments, artifacts, workflow orchestration, and technician reports. It is designed to keep actions explicit and approval-based instead of silently changing the PC.
- Supports role-aware workflows such as PC health checks, Windows Update repair, BSOD investigation, startup triage, cleanup, network repair, and service reports.
- Supports approved PowerShell, cmd, process launch, screenshot, HTTPS download, package manager, and offline downloader tools.
- Uses user-controlled API key configuration, secret redaction, selectable model settings, context attachments, instruction files, memory, transcripts, and workflow state.
- Keeps session artifacts, reports, and evidence organized for handoff, with reports available as HTML, Markdown, or plain text.
Settings, security, and portable data
Settings are configured per panel. Portable ZIP builds store configuration under the app data directory beside the executable, and packaged builds use the OS app-local data directory when Windows package identity is present.
- Backup and Restore settings cover default backup location, confirmations, notifications, logging, and compression.
- Advanced Uninstall settings cover leftover selection defaults, deletion behavior, restore points, scan level, and system component visibility.
- Security layers include AES-256-CBC file encryption, Windows BCrypt/PBKDF2 key derivation, SecureString/SecureBuffer memory handling, path/IP/port/input validation, DPAPI credential storage, and per-task elevation through a helper process with named-pipe IPC.